CVE DatabaseCVE-2021-21975
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CVE-2021-219757.5/HIGHCISA KEVCWE-918CWE-918

VMware vRealize Operations Manager API Server-Side Request Forgery (SSRF) Vulnerability (CVE-2021-21975) Analysis and Mitigation Guide

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Affected Vendors
vmware
Affected Components
vrealize_operations_manager
Published Date
2021-03-31
CVSS v3.1
7.5
HIGH
EPSS (30d)
78.0%
FIRST.org
CISA KEV
Exploited

Executive & SecOps Summary

SECOPS ASSESSMENT
Affected Scope

VMware vRealize Operations Manager API prior to version 8.4

Impact

Unauthenticated network-adjacent or remote attackers can perform SSRF attacks to steal administrative credentials and compromise internal infrastructure

Mitigation

Apply official security patches immediately or implement temporary API endpoint access restrictions

Affected Products & Version Scope

All VMware vRealize Operations Manager versions prior to 8.4 (both Cloud and On-Premises deployments)

Remediation & Live Workaround Commands

PATCH & WORKAROUND

1. Official Patch & Version Upgrade Commands

Upgrade VMware vRealize Operations Manager to version 8.4 or later as recommended in VMSA-2021-0004.

bash
# Log in to the Admin UI to upload and apply the official PAK upgrade file.
# Verify the cluster status and patch level via CLI:
su - admin -c 'casa-security-cli.sh --status'

2. Temporary Workaround & Hardening Configuration

If patching cannot be applied immediately, modify the Nginx configuration to block external access to the vulnerable Casa API endpoint.

nginx
# Edit /usr/lib/vmware-vcops/user/conf/nginx/nginx-casa-proxy.conf
# Add the following block to deny access to the vulnerable endpoint:

location /casa/nodes/thumbprints {
    deny all;
    return 403;
}

3. Log Audit & IoC Verification Commands

Scan the system logs to identify potential exploitation attempts targeting the vulnerable API endpoint.

bash
# Search for suspicious requests to the thumbprints endpoint in the Casa log file
grep -i 'thumbprints' /usr/lib/vmware-vcops/user/log/casa.log | grep -E '200|500'
Interactive SecOps Remediation Checklist
0/4 (0%)
Recommended Security Control & Mitigation Partner
Cloudflare Enterprise & Pro WAF
Due to active exploitation in the wild (CISA KEV), immediately upgrade to vRealize Operations Manager 8.4+ or apply the Nginx workaround.

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Technical Root Cause & Exploitation Mechanics

1. Vulnerability Overview & Root Cause

This vulnerability (CVE-2021-21975) is a Server-Side Request Forgery (SSRF, CWE-918) in the VMware vRealize Operations Manager API. Due to insufficient input validation on specific API endpoints, a malicious actor with network access can force the server to make arbitrary HTTP requests to internal or external destinations.

2. Exploitation Mechanics & Attack Scenario

An unauthenticated attacker sends a crafted HTTP request to the vulnerable Casa API endpoint. The server processes this request and forwards it to internal loopback services or restricted management ports. This allows the attacker to bypass perimeter defenses, access local-only services, and extract sensitive administrative credentials, which can be chained with other vulnerabilities for remote code execution (RCE).

3. Infrastructure & Business Impact

With a CVSS score of 7.5 (High) and active exploitation confirmed by its inclusion in the CISA KEV catalog, this vulnerability poses a severe threat. Successful exploitation can lead to complete administrative compromise of the vRealize Operations Manager, allowing attackers to control virtualized infrastructure, exfiltrate sensitive data, and disrupt business operations.

Official Vendor Advisories & References

Frequently Asked SecOps Questions (CVE-2021-21975)

FAQ

Q1. How critical is CVE-2021-21975 and is it actively exploited in the wild?

CVE-2021-21975 is rated CVSS 7.5 (HIGH) with a 30-day EPSS exploitation probability of 78.0%. It is listed in the CISA Known Exploited Vulnerabilities (KEV) catalog, requiring immediate emergency remediation.

Q2. Which vendors and products are affected by CVE-2021-21975?

Primary impacted vendors include vmware across vrealize_operations_manager. Scope summary: All VMware vRealize Operations Manager versions prior to 8.4 (both Cloud and On-Premises deployments)

Q3. What temporary mitigations or workarounds exist for CVE-2021-21975 before patching?

[Mitigation] Apply official security patches immediately or implement temporary API endpoint access restrictions Follow the CLI remediation commands and interactive SecOps checklist on this page to restrict exposure prior to your maintenance window.

SECOPS WORKBENCH INTEGRATION

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CVE-2021-21975 VMware vRealize Operations Manager API Server-Side Request Forgery (SSRF) Vulnerability (CVE-2021-21975) Analysis and Mitigation Guide (CVSS 7.5) - Patch & Workaround | CVE Pulse